By Sara James | 0 comments
Miss a step, and you're no longer doing TQM - and by the way, why isn't your boss Vibram Five Fingers Bikila because he needs to believe, too? This approach has great appeal to some people, perhaps many of those who thrived in our schools, which are very good at getting kids to sit in rows and learn rote procedures, but not so good at teaching creative thinking. My boss ate it up. TQM became a religion to him. Finally, he had a formula Vibram Five Fingers Classic how to do management right. All he had to do was go apply that formula and surely he'd have the best-run IT team anyone had ever seen. Those Little Exceptions Of course, it didn't work that way. Certain things lent themselves to the TQM process and some didn't. In particular, there are always those little exceptions, Vibram FiveFingers Bikila Grey-Yellow small jobs that IT teams need to do without running them through whatever process you've chosen, because if you did run them through your process, you'd either miss the window of useful opportunity or you'd turn that small job into a big, expensive one. We longed for some sort of 8020 rule. We would happily use Vibram FiveFingers Bikila Navy-Blue TQM ritual for most of what we did, if only my boss would let us quickly deal with the innovation-oriented 20% of tasks that didn't fit that model. It never happened, and rather than getting behind his TQM philosophy, we and business side peers rebelled, to the point where my boss lost his job.
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